Privacy Policy

1. Who we are

Cosmetica Perfumaria Ltda (CNPJ 02.351.726/0001-02), headquartered at Rua Coronel Manoel Borges, 74, Centro, Uberaba/MG, Brazil, postal code 38010-410, is responsible for the processing of personal data collected through this website and the company's service channels. We are committed to the privacy and protection of our customers' and visitors' personal information.

2. Data we collect

We only collect data necessary for customer service and store operations. Specifically:

2.1. Data you provide

• Contact form: full name, email, phone (optional) and the content of the message you send us.
• Phone, email or in-store assistance: data you spontaneously provide for the purpose of quotes, reservations, exchanges or inquiries.
• In-store purchases: name and tax ID (when an invoice is requested) and payment data processed directly by card operators (we do not store card information).

2.2. Data collected automatically

• IP address, browser type, operating system, pages visited, time spent — for statistical and security purposes.
• Strictly necessary cookies for the operation of the website (we do not use third-party targeted advertising cookies without your consent).

3. How we use your data

We use personal data for the following purposes:

• Reply to messages, questions and requests submitted through the contact form or other channels.
• Issue invoices and comply with tax and accounting obligations.
• Process product reservations and organize service.
• Improve the browsing experience on the website and analyze usage statistics in an aggregated and anonymous way.
• Comply with legal, regulatory obligations and court orders.

We do not use your data to send marketing messages without your explicit consent, nor do we share it with third parties for advertising purposes.

4. Legal basis for processing

The processing of your data is based on one of the following legal bases under the LGPD (Article 7):

• Consent — when you send us a form or expressly authorize processing.
• Performance of a contract — to complete purchases, reservations and requested assistance.
• Compliance with legal or regulatory obligation — issuance of invoices, accounting and tax records.
• Legitimate interest — for website security, fraud prevention and service improvement, always respecting your fundamental rights.

5. Data sharing

Your personal data is not sold, rented or transferred to third parties for commercial purposes. We may share it only in the following situations:

• With essential service providers (accounting, website hosting, payment processors) under confidentiality obligations.
• With public authorities, upon legal or judicial request.
• For the defense of the company's rights in administrative or judicial proceedings.

6. Cookies

We use strictly necessary cookies for the basic operation of the website (remembering display preferences, maintaining a secure session). You may configure your browser to refuse cookies, but some features may become unavailable.

We do not use behavioral advertising cookies, cross-site tracking or advertising profiles.

7. Storage and security

We adopt reasonable technical and administrative measures to protect your data against unauthorized access, loss, destruction or improper alteration, including:

• Secure connection (HTTPS) throughout the website.
• Restricted access to data, granted only to authorized staff.
• Password-protected servers and email accounts with authentication.

Data is kept only for the time necessary to fulfill the described purposes or as required by law (invoices and accounting records: 5 years, per Brazilian tax legislation).

8. Your rights as a data subject

Under Article 18 of the LGPD, you have the right to:

• Confirmation of the existence of processing of your data.
• Access to the data we hold about you.
• Correction of incomplete, inaccurate or outdated data.
• Anonymization, blocking or deletion of unnecessary or unlawfully processed data.
• Data portability to another provider.
• Deletion of personal data processed based on your consent.
• Information about the public and private entities with which your data has been shared.
• Withdrawal of consent at any time.

To exercise any of these rights, please send an email to cosmetica@cosmetikaperfumaria.com.br with the subject "LGPD — Data Subject Rights Request". We will respond within 15 business days.

9. Children and adolescents

Our website and store are not directed at children and adolescents under 18 years of age. We do not intentionally collect data from minors. Should we become aware of any improper collection, the data will be immediately deleted.

10. Changes to this policy

This Privacy Policy may be updated periodically to reflect changes in our practices, in legislation, or in recommendations from the Brazilian National Data Protection Authority (ANPD). The current version will always be available on this page, with the last update date shown at the beginning of the document.

11. Contact and Data Protection Officer

For questions, requests or complaints related to the processing of personal data, please contact our Data Protection Officer (DPO):

You may also direct your complaints to the Brazilian National Data Protection Authority (ANPD) through gov.br/anpd.